Yusuf H.
Mississauga, ON · Computer Service Technician
Humber College
About
Cybersecurity-focused IT professional with 3+ years of experience supporting enterprise Microsoft environments, troubleshooting technical incidents, and maintaining secure IT operations. ISC2 Certified in Cybersecurity (CC) with CompTIA Security+ in progress and a strong foundation in incident response, network security, log analysis, Windows administration, and cybersecurity best practices. Experienced in investigating authentication, connectivity, and operational issues through structured troubleshooting and root cause analysis while maintaining detailed technical documentation. Passionate about threat detection, security monitoring, and building a career in Security Operations.
Skills
- Security Operations
- Cybersecurity
- Security Monitoring
- Incident Response
- Incident Triage
- Log Analysis
- Threat Detection Fundamentals
- Root Cause Analysis
- Windows Security
- Microsoft 365
35 skills in total
Experience
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Computer Service Technician
Barakah Rewards
Jan 2022 — Jan 2025
Toronto, ON
Education
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Humber College
Diploma, Computer Systems Technician – IT Infrastructure
Jan 2024