Halim
South Yorkshire · Client Care Coordinator · MSI Reproductive Choices
Netcom Training
3 followers
About
Proactive IT Support Technician with hands-on experience providing remote and in-person technical support, troubleshooting system issues, and maintaining user productivity. Strong knowledge of Microsoft Office 365, basic networking TCP/IP, and cybersecurity principles. Committed to continuous learning and adapting to new technologies.
Skills
- Information and data security awareness
- Troubleshooting Hardware and Software Issues
- Problem solving and task prioritisation
- Incident report management and CRM administration
- Customer Service
- Communication Skills
- Cybersecurity Awareness
- Antivirus
- Data Protection
- Network configuration
15 skills in total
Experience
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Client Care Coordinator
MSI Reproductive Choices
Apr 2025 — Present
South Yorkshire
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Customer Service
CEBRANDI Ltd
Jan 2023 — Jan 2024
Kenya
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IT Support Volunteer
Kenya Power Ltd
Jan 2022 — Jan 2022
Kenya
Education
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Netcom Training
Certificate in Cyber Security Principles
Jan 2026 — Jan 2026
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Mount Kenya University
Diploma in Information Technology
Jan 2021