Trapper S.

Shenandoah, IA · Systems Support Technician · Earl May Seed & Nursery

Bellevue University

About

IT support professional with hands-on experience supporting Windows environments, Microsoft 365, Active Directory, endpoint troubleshooting, backup operations, and core infrastructure systems. Strong background in end-user support, systems administration, and day-to-day IT operations in fast-paced environments.

Skills

  • Windows 10
  • Windows 11
  • Windows Server 2016
  • Windows Server 2025
  • Microsoft 365
  • Azure
  • ConnectWise Automate
  • ScreenConnect
  • RealVNC
  • NetSuite

25 skills in total

Experience

  • Systems Support Technician

    Earl May Seed & Nursery

    Jan 2023 — Present

    Shenandoah, IA

  • IT Intern

    Shenandoah Medical Center

    May 2022 — Sep 2022

    Shenandoah, IA

  • Quality Technician

    Eaton Corporation

    Jan 2018 — Jan 2020

    Shenandoah, IA

5 experiences in total

Education

  • Bellevue University

    B.S., Information Technology

    Jan 2024

  • Iowa Western Community College

    A.A.S., Network Support & Administration

    Jan 2022

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