Ritick C.

Barcelona, Spain · Consultant / Service Manager · HCL Technologies

Annamalai University

7 followers

About

Experienced IT Security Service Manager and Consultant with over 17 years of expertise in endpoint protection, incident response, and service transition. Proven track record in leading global security operations, managing cross-functional teams, and implementing advanced security technologies like EDR, PKI, and vulnerability management. Certified professional in multiple platforms including Symantec, Carbon Black, and CrowdStrike, with a strong focus on strategic ITIL-aligned service delivery.

Specialties

  • EDR
  • Governance & Compliance
  • Security Engineering
  • Security Operations Leadership
  • Security Team Management

Skills

  • Endpoint Security Management
  • McAfee EPO
  • CrowdStrike Falcon
  • Symantec Endpoint Protection
  • Carbon Black Protection
  • SentinelOne
  • Proofpoint
  • TrendMicro Deep Security
  • Qualys
  • Rapid7 InsightVM

20 skills in total

Experience

  • Consultant (Technical Operations Manager)

    HCL Technologies

    Feb 2021 — Present

    India

  • Group Manager/Sr Consultant

    HCLTech

    Jul 2025 — Present

    Spain

  • Delivery Manager

    Paladion Networks Pvt Ltd

    Oct 2017 — Feb 2021

    Saudi Arabia

19 experiences in total

Education

  • Annamalai University

    Bachelor of Engineering (BEng), Mechanical Engineering

    Jan 2002 — Jan 2006

  • Annamalai University

    Bachelor's Degree, Mechanical Engineering

    Jan 2002

Recent posts

Hello everyone,

I’m excited to be part of this community and would like to introduce myself. I bring over 18 years of experience in IT and cybersecurity, specializing in security operations, service delivery, and enterprise security management. Currently, I work as a Service Delivery Manager, leading global cybersecurity operations including endpoint security, vulnerability management, and SOC services.

I have hands-on experience with tools such as SentinelOne, CrowdStrike, Carbon Black, and Rapid7, along with exposure to cloud environments like AWS. My focus is on strengthening security posture, driving compliance, and improving operational efficiency through automation and governance.

I look forward to learning from this community and sharing knowledge and experiences along the way.

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