Gurminder S.
UK · Customer Solution Specialist – Team Lead
1 follower
About
Detail-driven technology support specialist with over 6 years of experience transitioning into cybersecurity. Proven track record in incident resolution, analytics, and team leadership, currently focused on obtaining SOC analyst roles through advanced technical certifications.
Skills
- Cybersecurity Fundamentals
- Threat Detection
- Security Monitoring
- SIEM Concepts
- Incident Triage
- Log & Alert Analysis
- Zendesk Explore
- Amazon QuickSight
- Microsoft Excel
- Client Account Management
19 skills in total
Experience
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eDriving (Solera)
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Customer Solution Specialist – Team Lead
Feb 2022 — Jan 2025
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Customer Solutions Specialist
Jan 2019 — Feb 2022
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Customer Sales & Support/Web Designer
Shop 4 Security & Electrical
Jun 2010 — Dec 2018
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4 experiences in total