Keng L.
Cottage Grove, MN · Technical Service Specialist · ECOLAB
About
Keng L. is an IT professional transitioning into cybersecurity with a strong background in technical support, system provisioning, and industrial IoT. They possess hands-on experience in Tier 1/2 support, diagnostics, secure deployments, and remote troubleshooting. Keng is passionate about cybersecurity, data protection, and continuous improvement.
Skills
- Communication
- Teamwork
- Critical thinking
- Time management
- Troubleshooting
- Adaptability
- Hardware/software installation
- System migrations
- Technical documentation
- Systems deployment and configuration
25 skills in total
Experience
-
ECOLAB
-
Technical Service Specialist
Jun 2024 — Present
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Desktop Technician (Contract)
Jul 2023 — Jun 2024
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Geek Squad Consultation Agent
BESTBUY
Oct 2022 — Jul 2023