Kelvin M.

Worcester, MA · IT Support & Systems Specialist · Autism Therapeutic Services

Anna Maria College

About

Results-driven customer service and technology professional with over 5 years of experience in client relations, operations support, and technical problem-solving. Expert in building strong customer relationships and delivering exceptional service experiences across the automotive and IT sectors.

Skills

  • Customer Service
  • Automotive Technology
  • Vehicle Diagnostics
  • Sales Presentations
  • Product Demonstrations
  • CRM
  • Customer Follow-Up
  • Negotiation
  • Team Collaboration
  • Leadership

18 skills in total

Experience

  • Autism Therapeutic Services

    • IT Support & Systems Specialist

      Jan 2024 — Present

      Worcester, MA

    • Registered Behavioral Technician (RBT)

      Jan 2024 — Present

      Worcester, MA

  • Freelance IT & Business Solutions Consultant

    Kelper Labs

    Jan 2023 — Present

    Worcester, MA

5 experiences in total

Education

  • Anna Maria College

    Cybersecurity Studies

    Not Specified

  • Kwame Nkrumah University of Science and Technology

    BSc Agricultural & Biosystems Engineering

    Not Specified

3 education entries in total

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