Kailee C.
Vicksburg, MS · Specialist II - IT Ops · Delaware North
American Public University System
About
Experienced IT professional with a strong background in system management, hardware/software support, and cross-departmental collaboration. Currently transitioning into cybersecurity, I leverage technical expertise in system security and risk management while pursuing CompTIA Security+ certification.
Skills
- Troubleshooting
- Hardware/Software Support
- Cybersecurity Fundamentals
- Microsoft Office Suite
- Adobe Suite
- Oracle Micros
- Agilysys Infogenesis
- ServiceNow Help Desk
- WireShark
- Windows Operating Systemsactive
19 skills in total
Experience
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Specialist II - IT Ops
Delaware North
Jul 2023 — Present
Buffalo, NY
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IT Technician
Riverwalk Casino Hotel
Dec 2022 — Jul 2023
Vicksburg, MS
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IT Technician
Bally’s Vicksburg Casino
Mar 2022 — Dec 2022
Vicksburg, MS
4 experiences in total
Education
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American Public University System
B.S. in Cybersecurity
Nov 2021 — Aug 2023
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Hinds Community College
A.S. in Interpreter Training Technology
Aug 2016 — May 2019
3 education entries in total