Julian E.
Markham, ON · Incident Response Coordinator · Map Communications
Seneca Polytechnic
5 followers
About
Coordination and client-engagement professional with a track record of managing high-pressure stakeholder situations and time-critical incident documentation. Currently specializing in Cybersecurity and Threat Management, leveraging experience in crisis communication and regulatory compliance to bridge operational and technical incident response roles.
Skills
- Incident Response
- Crisis Communication
- Ticket Triage
- SLA Adherence
- NIST CSF
- NIST SP 800-61
- ISO 27001
- MITRE ATT&CK
- GRC Fundamentals
- Oracle CCB
17 skills in total
Licenses & Certifications
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Certified in Cybersecurity
ISC2
Issued Jan 2025 · Expires Nov 2028
Experience
-
Incident Response Coordinator
Map Communications
Jan 2024 — Present
Markham, ON
-
Customer Care Analyst
Metergy Solutions Inc.
Jul 2023 — Mar 2024
Ontario, Canada
-
Customer Support Specialist / Administrative Assistant
Air Peace Ltd.
Jul 2018 — Mar 2023
Nigeria
Education
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Seneca Polytechnic
Postgraduate Certificate, Cybersecurity & Threat Management
Jan 2024 — Apr 2026
-
University of Benin
B.Sc., Computer Science
Jan 2009 — Jan 2015