James U.
New York, NY · Level 2 IT Support Engineer · Suntory Global Spirits
New York City College of Technology – Brooklyn, NY
About
Dedicated IT professional specializing in network and system security, endpoint protection, and automation. Experienced in managing enterprise security configurations via Intune and SCCM, with a strong background in threat analysis and incident response.
Skills
- Enterprise firewall management
- Endpoint protection
- Server hardening
- SIEM event correlation
- Threat analysis
- Incident response
- Data loss prevention (DLP)
- Access controls
- Regulatory compliance
- Bash scripting
20 skills in total
Licenses & Certifications
-
CompTIA Security+
CompTIA
Issued Aug 2025 · Expires Aug 2028
Experience
-
Level 2 IT Support Engineer
Suntory Global Spirits
Jul 2025 — Present
New York, New York
-
IT Support Engineer
InterNova Travel Agency
Jun 2024 — Oct 2024
New York, New York
-
Security Curriculum Intern
New York City College of Technology
Dec 2023 — Apr 2024
New York, New York
Education
-
New York City College of Technology – Brooklyn, NY
Bachelor of Technology, Computer Systems
Sep 2019 — Dec 2024
Recent posts
[celebration:new_certification]Has successfully verified **CompTIA Security+** (CompTIA)