Jackson S.
Estero, Florida · Product Manager - Defects · LINGA
Florida Gulf Coast University
About
Experienced IT professional currently serving as a Product Manager focused on defect reduction and software deployment. Proven track record in technical support leadership and infrastructure maintenance, with a strong background in Computer Information Systems.
Skills
- Microsoft/Azure AD
- CrowdStrike Falcon
- Python
- Sage
- Linux
- VoIP
- Technical Support
- Team Leadership
- Defect Management
- QA Management
11 skills in total
Experience
-
LINGA
-
Product Manager - Defects
Dec 2025 — Present
Naples, FL
-
Technical Support Team Lead
Dec 2023 — Dec 2025
Naples, FL
-
Technical Support Agent
May 2023 — Dec 2023
Naples, FL
-
5 experiences in total
Education
-
Florida Gulf Coast University
B.S. Degree, Computer Information Systems
Jan 2019
-
Florida Southwestern State College
A.A. Degree, General Studies
Jan 2017