Joshua P.

New Holland, Pennsylvania · IT Support Specialist · School Specialty, LLC

Southern New Hampshire University

About

Joshua P. is a dedicated IT professional with a proven track record in technical and operational roles. He excels at troubleshooting complex technical challenges, maintaining efficient workflows, and supporting teams in high-demand environments, with expertise in endpoint management, identity administration, and network infrastructure. Holding a B.S. in Cybersecurity and CompTIA Security+ and Network+ certifications, Joshua is eager to bring his practical skills to a dynamic team.

Skills

  • Hardware and software troubleshooting
  • Freshservice
  • OneForce
  • ScreenConnect
  • Active Directory (ADUC)
  • Azure AD/Entra ID
  • PowerShell
  • Secret Server (PAM)
  • Vonage VCC
  • Confluence

26 skills in total

Experience

  • Specialist – Service Desk

    School Specialty, LLC

    May 2025 — Present

    Lancaster, PA

  • Drywall Finisher Journeyman

    Zook Interiors

    Aug 2022 — Dec 2024

    Ephrata, PA

  • Exterior/Interior Painter Apprentice

    Ville Painters

    Oct 2021 — Aug 2022

    Lancaster, PA

7 experiences in total

Education

  • Southern New Hampshire University

    Bachelor of Science, Cybersecurity

    Unknown — Apr 2025

View Joshua P.'s profile on Cyberr