Eric H.
Leeds, Alabama · Senior IT Support Analyst · QPS (Quanta Power Solutions)
Rowan-Cabarrus Community College
About
Results-driven IT and Cybersecurity professional with over 9 years of experience in endpoint security, SIEM operations, and Microsoft 365 administration. Expert in deploying security frameworks like Zero Trust and managing tools such as Wazuh SIEM, Microsoft Defender, and Intune across hybrid environments. Dedicated veteran and continuous learner currently pursuing a B.S. in Cybersecurity and advanced certifications including CISSP and CySA+.
Skills
- Wazuh SIEM
- Microsoft Sentinel
- SentinelOne
- Cylance (ArcticWolf)
- Microsoft Defender for Endpoint
- Mimecast
- Azure/Entra ID
- Okta
- MFA
- Conditional Access
32 skills in total
Experience
-
Senior IT Support Analyst
QPS (Quanta Power Solutions)
Apr 2026 — Present
Birmingham, AL
-
IT Help Desk Manager
TalentNeuron
Aug 2023 — Apr 2026
Miami, FL (Remote)
-
Tier 2 IT Technician
Elbit Systems of America
Sep 2021 — Aug 2023
Remote
6 experiences in total
Education
-
Rowan-Cabarrus Community College
Networking Technology / Network Technology, Network Technology
Nov 2009 — May 2013
-
Western Governors University
B.S. Network Engineering & Cyber Security, Cyber Security
Aug 2022 — Aug 2025