Edwin B.

Comayagüela, M.D.C. Honduras · Technical Support Specialist · Expedition Communications

Coursera

3 followers

About

Dependable and results-driven professional with extensive experience in technical support, customer service, and operational process improvement. Recognized for taking ownership of responsibilities and consistently delivering high-quality service while troubleshooting complex issues.

Specialties

  • IAM
  • Incident Response
  • Security Monitoring
  • SOC Analyst

Skills

  • Technical Support
  • Troubleshooting
  • Ticket Management
  • Customer Service
  • CRM System
  • Salesforce
  • Networking basics
  • Viasat Insights
  • iMonitor
  • Incontrol

13 skills in total

Experience

  • Expedition Communications

    • Technical Support Specialist

      Aug 2022 — Present

    • Technical Support Specialist

      Aug 2022 — Present

      Comayagüela, Honduras

    • Technical Support Specialist

      Aug 2022 — Present

      Honduras

9 experiences in total

Education

  • Coursera

    Cybersecurity Analyst, Cybersecurity

    Jan 2026 — Apr 2026

  • Universidad Católica de Honduras

    Bachellor in Finance, Finance

    Jan 2012 — Dec 2016

Recent posts

¡Hola a todos! Estoy buscando un nuevo puesto y agradecería apoyo. Si alguien sabe de alguna oportunidad o simplemente quiere que nos pongamos al día, puede enviarme un mensaje o dejar un comentario. ¡Aquí estoy disponible! hashtag#OpenToWork

Acerca de mí y lo que busco:

💼 Estoy buscando vacantes de Technical Support Specialist y Cyber Security Analyst.

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View Edwin B.'s profile on Cyberr