Digvijay S.
Sheffield, UK · IT Support Technician · V.L.A.D. Outreach CIC
University of Portsmouth
About
Detail-oriented IT Support Technician with hands-on experience in hardware, software, and network troubleshooting across Windows environments. Proficient in Microsoft 365, Active Directory, and cybersecurity principles, with a background in digital forensics and web development.
Skills
- Technical Support & Troubleshooting
- Hardware & Software Installation
- Windows 10/11 Administration
- Microsoft 365 Support
- Active Directory
- Networking (DNS, DHCP, TCP/IP)
- Remote Support Tools (TeamViewer, AnyDesk)
- IT Ticketing Systems (ServiceNow, Jira, Zendesk)
- Cybersecurity Awareness
- Python
17 skills in total
Experience
-
Online Game Creator Volunteer
V.L.A.D. Outreach CIC
Jan 2026 — Present
-
Quarantine / Temporary Processing Assistant
Quarantine / Temporary Processing Assistant
Apr 2026 — May 2026
-
IT Support & Social Media Volunteer
Life After Crisis
Jan 2026
5 experiences in total
Education
-
University of Portsmouth
MSc CyberSecurity and Forensic Information Technology
Jan 2024 — Jul 2025
-
Bharati Vidyapeeth Deemed University
Bachelor of Science (Computer Science)
Jan 2018 — Jan 2021