Crystal L.

Phoenix, AZ 85015 · SARC (Surveillance Acquisition Response Center) Analyst

GateWay Community College

1 follower

About

Detail-oriented professional with a background in virtual intelligence operations, customer experience, and administrative management. Pursuing an ABS in Sustainable Business with expertise in environmental impact assessment and sustainable supply chain strategy. Drives operational efficiency through structured workflows and precise documentation while supporting high-stakes decision-making. Combines analytical skills with a sustainability focus to enhance business practices and deliver quality results.

Skills

  • Incident Monitoring (SARC/SOC)
  • Risk Assessment & Mitigation
  • Compliance auditing
  • Operations Analysis
  • Data analysis
  • Process optimization
  • Trend Analysis & Pattern Recognition
  • KPI tracking
  • Data visualization
  • Reporting & Documentation

22 skills in total

Experience

  • Virtual Management Intelligence

    • SARC (Surveillance Acquisition Response Center) Analyst

      Oct 2021 — Jun 2026

      Scottsdale, AZ

    • SARC (Surveillance Acquisition Response Center) Operator I

      Oct 2021 — Jun 2026

      Scottsdale, AZ

  • Sales Associate, Pet Stylist, Stocker, Cashier, Animal Care

    PetSmart

    Mar 2017 — Dec 2019

    Phoenix, AZ

9 experiences in total

Education

  • GateWay Community College

    G.E.D

    Unknown

  • Unity Environmental University

    Applied Bachelor's, Sustainable Business

    Jan 2023 — Jul 2026

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