Bernard O.
Nairobi, Kenya · Hardware Support Specialist · KCB Group
Mount Kenya University
About
Support professional with a robust background in providing comprehensive support and resolving technical issues efficiently. Known for strong collaboration, exceptional troubleshooting capabilities, and delivering results in a team-oriented environment. Adapts to evolving needs to maintain high service standards and effective communication.
Skills
- Technical Support
- Problem Solving
- Network Management
- Attention to Detail
- Incident Response
- SIEM
- IT Security
- Customer Support
- Troubleshooting
- Remote Support
12 skills in total
Experience
-
Hardware Support Specialist
KCB Group
May 2024 — Present
Nairobi, Kenya
-
Verbit
-
Reviewer
Dec 2020 — Mar 2024
Tel Aviv, Israel
-
Editor
Apr 2020 — Dec 2020
Tel Aviv, Israel
-
4 experiences in total
Education
-
Mount Kenya University
Associate of Science, Information Technology
Feb 2014 — Nov 2016