Andrew T.
Stoneham, MA · Desktop Support Technician · Venetian Moon
University of Michigan
1 follower
About
Dynamic Desktop Support Technician with three years of experience in electrical and technical support roles. Proficient in troubleshooting and resolving issues efficiently, coupled with strong communication skills honed through customer-facing positions. Completed courses in Cyber Security focusing on Networking and Security. Consistently recognized for delivering exceptional service and fostering teamwork, ready to add value by enhancing user experiences and maintaining optimal system functionality.
Skills
- Windows 10
- Windows 11
- Computer Networking
- Network Security
- Cloud Security
- Teamwork
- Communication
- Time management
- English
- Net+
11 skills in total
Experience
-
Bartender
Venetian Moon
May 2022 — Present
Reading
-
Electrical Apprentice
Difoggio Electric
Oct 2019 — May 2022
Waltham
Education
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University of Michigan
Cyber Security, Cyber Security
Aug 2023 — Apr 2024