Alexander S.
Sacramento, CA · Level 2 Service Desk Analyst – Systems Administrator 3 · UC Davis Health System
Western Governors University
About
Experienced IT professional with a strong background in service desk operations, systems administration, and cybersecurity. Proficient in managing enterprise-level security solutions, actively participating in security incident response, and ensuring HIPAA compliance. Currently pursuing a Bachelor of Science in Cybersecurity and Information Assurance.
Skills
- Windows Active Directory
- Group Policy Objects
- SIEM tools
- Qradar
- Elastic
- Nexthink Digital Experience (DEX) agent
- WorkspaceOne
- Duo
- Kuiper Satellite (Epic)
- ServiceNow
21 skills in total
Experience
-
Level 2 Service Desk Analyst – Systems Administrator 3
UC Davis Health System
Apr 2023 — Present
Sacramento, CA
-
Level 1 Service Desk Analyst – Business Technical Support Analyst 2
UC Davis Campus
Jun 2022 — Apr 2023
Davis, CA
-
IT Services Technician (Contractor)
UC Davis Health
Nov 2021 — Jun 2022
Sacramento, CA
5 experiences in total
Education
-
Western Governors University
Bachelor of Science, Cybersecurity and Information Assurance
Sep 2023