Abdul H.

Dubai, UAE · IT Engineer · AtlanAI Services, India

Dr. A.P.J. Abdul Kalam Technical University

About

Detail-oriented IT Support Engineer with hands-on experience in IT operations, technical support, and infrastructure management. Expert in managing endpoint security tools like Microsoft Defender and Cisco AMP, with a strong background in Active Directory and Office 365 administration.

Skills

  • IT Support / Help Desk
  • Windows OS (7, 10, 11)
  • Microsoft Office 365
  • Active Directory (AD)
  • Azure Active Directory
  • Network Troubleshooting (DNS, DHCP, TCP/IP)
  • Windows Server (2016, 2019)
  • Endpoint Security (Microsoft Defender ATP, Cisco AMP)
  • Remote Desktop Support (RDP)
  • Ticketing Systems (ServiceNow, ServiceNow, Jira, DFM)

19 skills in total

Experience

  • IT Engineer

    AtlanAI Services, India

    Sep 2022 — Present

    India

  • Technical Support Engineer

    CEDCOSS Technologies

    Mar 2022 — Sep 2022

    India

Education

  • Dr. A.P.J. Abdul Kalam Technical University

    Bachelor of Technology (B. Tech), Computer Science

    Jan 2018

View Abdul H.'s profile on Cyberr