SOC Manager
Integrity360 | Cyber Security Specialists
Dublin, Ireland · On-site · Full-time
The SOC Manager is responsible for the operational leadership of the Security Operations Center, ensuring high-quality service delivery, operational excellence, and continuous improvement of detection and response capabilities. This role combines hands-on operational oversight, strategic process ownership, customer engagement, and close collaboration with detection engineering and automation teams. The SOC Manager works in close partnership with the wider SOC management team to ensure consistent service delivery, shared operational standards, and alignment of priorities across regions.
Responsibilities:
- Lead and supervise SOC (L1, L2 and L3) operations, ensuring consistent case handling quality and adherence to processes.
- Oversee case lifecycle management (Assignment, Investigation, Closure, Queue management).
- Perform daily quality reviews of cases, particularly for high-visibility environments.
- Drive Lessons Learned activities and convert operational issues into process, tooling, or detection improvements.
- Conduct daily analysis of noisy detections and alerts to identify optimization opportunities.
- Lead detection tuning initiatives at customer and global levels.
- Act as a senior operational point of contact for key customers.
- Support requirements gathering for detection engineering and automation initiatives.
Skills: Case Lifecycle Management, CEH, CISSP, Detection Engineering, EDR, GCIH, Incident Response, ISO27000, ISO27001, MITRE ATT&CK, OSCP, SIEM, SOAR, Threat Intelligence Frameworks, TTPs