Pre-Sales Manager- Solutions Architecture - UAE
Help AG, an e& enterprise company
UAE, United Arab Emirates · Hybrid · Full-time · Senior
Manager - Pre-Sales- Solutions Architecture - UAE
Job Description
The primary purpose of Manager Solution Architecture is to provide overall leadership to a group of
solution architects dedicated for the UAE, support all the sales solutioning, proposals, provide technical
advice, support, and strategy. Role will work with BDMs and Solution Architects in formulating (technical)
account planning. It is vital that Director Solution Architecture and his team of Solution Architects are
acting as Technical Authority for allocated accounts, by delivering technical information to the customer
in the form of RFI/RFP responses, design related documentation, product updates and
industry/competitive analysis. As a director, role will require to actively observe customer behavior,
collect the feedback, and help in predicting future needs required for product positioning and service
development. The candidate will also have to ensure continues improvement of the team from the
technical perspective as well as from the soft skill and marketing positioning perspective. The candidate
will work closely with various verticals such as sales, sales ops, product/service development,
marketing, and delivery teams.
Responsibilities
❖ Establish excellent relationship with sales, sales ops and the service development team.
❖ Joint development of technical account plans with Account Manager/Director.
❖ Support sales strategies in response to market and competitors’ behavior.
❖ Liaise with the marketing team to undertake demand-generating activities.
❖ Understand customer requirements and make sales presentations.
❖ Build lasting relationships with customers.
❖ Generate technical documents to support bid responses (RFI, RFP, etc.).
❖ Train other solution architects how to improve their skills.
❖ Lead the technical strategy creation for nominated customers and prospects.
❖ Make sure that the whole team is following established bid process.
❖ Generate ideas for service development as well as for internal process improvements.
❖ Making sure that cooperate strategy / goals are executed.
❖ Setting up and tracking the teams KPIs.
❖ Supporting the team with HR related queries / challenges.
Qualifications & Skills
❖ Excellent understanding of cyber, and information security challenges and strategies.
❖ Deep understanding of solutions and products in the cyber security field.
❖ Prior experience in positioning managed security services.
❖ Understanding of OT cyber security technologies.
❖ Technical and solution knowledge on Cloud IT and Sec technologies.
❖ Strong consulting skills covering both technical as well as commercial understanding of an
opportunity.
❖ Team player.
❖ Proven leadership record.
❖ Strong pedagogical skills in explaining difficult technical concepts in an easy-to-understand way.
❖ Strong pedagogical skills in working with the team related to HR enquiries and challenges.
❖ Solid business acumen.
❖ Excellent report/technical documentation writing skills.
❖ Strong presentation skills.
❖ Flexible work approach based on the requirements of the job.
❖ Team player and optimistic.
❖ Strong verbal and written command of English.
Benefits
❖ Health insurance with one of the leading global providers for medical insurance
❖ Career progression and growth through challenging projects and work
❖ Employee engagement and wellness campaigns activities throughout the year
❖ Excellent learning and development opportunities
❖ Annual Flights Tickets
❖ Inclusive and diverse working environment
❖ Flexible/Hybrid working environment
❖ Open Door Policy
Skills: Solution Architecture, Cybersecurity, RFI/RFP Responses, OT Security
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