IAM & IGA Operations

Improve identity lifecycle, access governance, and operational control across hybrid environments.

Provided by Kevin P., Solutions Architect - Infrastructure and Operations Transformation — Senior Network SME Collaboration, Cybersecurity, DEVOPS

About this service

Design or optimize day-to-day IAM and IGA operations to make access secure, accountable, and efficient.

Scope • Review joiner-mover-leaver, provisioning, reviews, roles, and exceptions • Define operational ownership, approvals, SLAs, metrics, and escalation paths • Improve privileged and third-party access governance Deliverables • IAM/IGA operating model • Identity lifecycle and access-review procedures • Role and responsibility matrix • KPI, SLA, exception, and escalation framework • Prioritized improvement roadmap and handover

What's included

Identity governance scoping, access review support, provisioning workflow design, and operational roadmap for enterprise IAM.

Skills

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